Policies
Shipping Policy
If your order arrives with items either missing, damaged, incorrect, or some other problem, you will need to reach out to us by one of our contact forms. You MUST let us know about the issue with the order within 30 days of receipt of your order. Always take photos of the packaging and products you received so that we can accurately fix the issue.
Due to certain packages being over sized, these products will be shipped via an LTL Carrier. The carrier will call you a day before or two, to schedule a delivery date and time with you. IF FAILED TO ANSWER, they will not deliver the order and this package will accumulate storage fees at the freight center or get returned to us. Any fees accumulated will be the customers responsibility.
Kindly do not sign the paperwork upon delivery until you make sure all the parts you ordered are correct and undamaged. If there is anything missing or damaged contact a customer service agent to get further assistance immediately, but DO NOT sign the paperwork.
Refund Policy
• Configured products are NOT eligible for refunds.
• Items being shipped via freight are NOT eligible for refunds.
• Replacement parts are NOT eligible for refunds.
• We only accept unopened and unused product returns within 30 days of receipt.
• We cannot accept returns on items marked "Sale, Clearance, Discontinued, or Open Box."
• We can only accept items if they have never been used or are in their original packaging. If the product has been used and/or not in the original packaging, we will deny the return and ship the items back at your expense. NO EXCEPTIONS.
• We do NOT accept unauthorized returns and the product will be shipped back at the customers expense. NO EXCEPTIONS.
• Please ensure all items being returned include all components that make up the products being sent back.
• We do not pay for return shipping or refund shipping charges on the original purchase.
• Refunds and or Cancelations over $100 will incur a fee of 5% to cover the transaction costs.
• Once the return is received, we will inspect the items in the package. Upon RMA approval, we will refund through the original payment method used to place the order.
• All Custom Orders and Invoices are Non-Refundable.
Installation of Triple Seven products should be carried out by a certified professional to prevent damage. Triple Seven is not liable for any damage, malfunction, or failure of the product due to incorrect installation, including broken tabs, brackets, or any other component of the product. Damages from improper installation are not covered under our warranty and do not qualify for refunds or replacements under our Refund and Shipping Policies. Customers are responsible for understanding the installation process and the associated risks. In case of installation issues, we encourage you to contact our technical team for advice and guidance, despite our non-liability for such damages. Your acknowledgment of this policy is required for compliance.
Can I get a refund if the price has changed?
Unfortunately, we are unable to honor any promotions for orders placed outside of the promotional time frame as this would be unfair to the rest of our customers. We’re so sorry for any inconvenience and appreciate your understanding!
Privacy Policy
Section 1 - What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Section 2 - Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@777performance.com
Section 3 - Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Section 4 - Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
Section 5 - Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Section 6 - Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Section 7 - Cookies
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
Section 8 - Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Section 9 - Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Disclaimers:
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Vehicle Variations: Vehicle models can have slight differences even within the same manufacturing year. This may affect the fitment of aftermarket parts.
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Final Responsibility: While Triple Seven provides fitment information to the best of its knowledge, the ultimate responsibility for ensuring compatibility rests with the vehicle owner.
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Prior Verification: Verify part compatibility with your specific vehicle model before making a purchase.
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Manufacturer Changes: Note that vehicle manufacturers may change part numbers and vehicle specifications without notice, which can affect part compatibility.
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Professional Installation: Installation should be done by a professional to ensure correct fitment and avoid any damage.
Motorsport Wheels Disclaimer:
1. Introduction
Welcome to Triple Seven. These Terms and Conditions govern your use of our website and purchase of products from Triple Seven, including all information, products, and services available from this site.
2. Product Use and Legal Compliance a. Intended Use: Triple Seven provides products intended solely for use in racing and off-road applications. These products are not designed for use on public roads or highways and may not comply with certain legal requirements for standard vehicles.
b. User's Responsibility: It is the user's responsibility to ensure that the use of Triple Seven's products complies with local, state, and federal regulations. Users must consult relevant authorities to understand the legal restrictions and requirements for using these products in their area.
c. Risks of Racing: The user acknowledges that racing and the use of racing equipment inherently involve significant risks of property damage, bodily injury, and possibly death. The user assumes all responsibility for these risks and consequences associated with the use of Triple Seven products.
d. Non-Responsibility for Incidents: Triple Seven shall not be responsible or liable for any loss, damage, injury, or death resulting from the use, misuse, or failure of its products. This non-responsibility includes but is not limited to direct or indirect consequences arising out of the use of Triple Seven products in any manner.
e. Compliance with Safety Standards: Users must ensure that all products are installed, maintained, and operated in a manner that follows established safety standards and practices. Triple Seven recommends regular inspection and maintenance of racing equipment by qualified professionals.
f. No Liability for Non-Triple Seven Products: Triple Seven will not be liable for any issues arising from the use of its products in conjunction with products or components not manufactured or sold by Triple Seven. Compatibility and safety are the sole responsibility of the user.
g. Product Compatibility and Suitability: Products from Triple Seven could be combined with other products or parts which may not be suitable and could adversely affect the performance of other race parts or the vehicle. The user shall determine the ultimate suitability and safety of the product for its intended use, and the user assumes all responsibility and risk in connection therewith.
h. Acknowledgment of Terms: By purchasing and using products from Triple Seven, the user acknowledges and agrees to these terms, fully understanding the nature and extent of the risks involved in racing activities.
3. Intellectual Property Rights
The content on the Triple Seven website, including text, graphics, logos, images, as well as the compilation thereof, is the property of Triple Seven and is protected by copyright and intellectual property laws.
4. Limitation of Liability
Triple Seven shall not be liable for any direct, indirect, incidental, punitive, or consequential damages that result from the use of, or the inability to use, the products sold on this site.
5. Warranty Disclaimer a. Limited Warranty: Triple Seven provides a one-year limited warranty on all products sold. This warranty covers defects in material and workmanship under normal use and service. b. Exclusions: This limited warranty does not cover any damage to the product due to:
- Physical damage caused by the user or during shipping.
- Improper use, installation, or maintenance.
- Modifications or alterations to the product.
- Wear and tear under normal use. c. Warranty Claims: To initiate a warranty claim, please contact Triple Seven customer service. Proof of purchase and a detailed description of the issue are required for processing the claim. d. Remedy: If a defect arises and a valid claim is received within the warranty period, Triple Seven, at its option, will either repair the product, supply a replacement product, or refund the purchase price.
e. Limitations: This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. Triple Seven's responsibility under this warranty is limited to repair, replacement, or refund as set forth in this warranty statement.
6. Indemnification
You agree to indemnify, defend, and hold harmless Triple Seven, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct).
7. Modifications to Terms and Conditions
Triple Seven reserves the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
8. Governing Law
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [Your State/Country].