Professional painting and installation of this item is intended. As polypropylene material is inherently soft, this material is specifically selected to ensure optimal paint adherence for a long-lasting, high-quality finish. It is susceptible to light scratches or scuffs during the manufacturing or shipping process. This does not affect the final appearance or quality, and will be eliminated during the prepping and painting process. As such, we are unable to accept returns or replacements for items with these minor surface imperfections.